Terms and Conditions
Accepting the quote implies having read and accepted the following terms and conditions.
Cancellation policies
Requests for cancellation must be sent by e-mail to info@pietrabiancanumana.it
Standard rate:
For stays from 19/06/2027 to 27/08/2027.
A 30% deposit will be required upon booking. The remaining balance will be due upon the expiration of the free cancellation period.
- Cancellation before 12:00 5 days before arrival: free;
- Cancellation after 12:00 5 days before arrival: penalty of 50% of the amount of the stay;
- Cancellation or no show on the same day of arrival: 100% penalty of the amount of the stay. In case of cancellation within the specified timeframe, the deposit will be refunded within 48 working hours by the establishment.
For stays during the remaining period:
No deposit will be required at the time of booking. The balance of the amount of the stay will be required upon expiration of the free cancellation
- Cancellation before 12:00 2 days before arrival: free;
- Cancellation after 12:00 2 days before arrival: penalty of 50% of the amount of the stay;
- Cancellation or no show on the same day of arrival: 100% penalty of the amount of the stay.
Non-refundable rate
- In case of changes or cancellation of the reservation the penalty of 100% of the amount of the stay will be applied.
Payment is required upon booking of 100% of the amount of the stay.
Request for modification of the dates of stay
In case of modification of the dates, the price of the stay will be adjusted to the active rate on the day of the change request. You can request a change of dates only if the booking was made directly with the property and communicated to the same necessarily by e-mail to info@pietrabiancanumana.it. Booking modifications are only possible when the booking complies with the conditions of the flexible rate. They are therefore not applicable in other cases, including non-refundable rates.
Before your arrival:
For stays from 19/06/2027 to 27/08/2027.
Within 5 days before arrival you will need to:
- Fill in the online check-in via the link sent by the hotel, entering the personal data of all guests;
- Pay the total balance of the stay excluding the city tax to be paid on site. In the absence of the balance within 5 days before arrival the reservation will be cancelled.
For stays in the remaining periods.
Within 2 days before arrival you will need to:
- Fill in the online check-in via the link sent by the hotel, entering the personal data of all guests;
- Pay the total balance of the stay excluding the city tax to be paid on site. In the absence of the balance within 2 days before the reservation will be cancelled.
